Teamstepps Lep Safety Success

Summary

Good communications, teamwork, and mutual support can help ensure that patients with limited English proficiency get timely and ... Case scenario showing lack of communication and ensuing errors related to language barriers. Video also available at ... Patients whose questions are encouraged are more confident in their interaction with medical team and are able to ask better ... Clarifying the meaning of a patient's reported symptoms can make the difference between timely treatment and a delayed or ... Holding quick meetings to assess situations, repeating back critical information, and supporting team members can make care ... Basic information about a patient's medical history can help interpreters can do their job more effectively and boost the ... Check back ensures that information is communicated accurately. This video shows a long-term care nurse repeating instructions ... AHRQ hosted a webinar on October 9, 2013, presented by Laura Maynard, MDiv, Director of Collaborative Learning at the North ... Also at ahrq.gov/professionals/education/curriculum-tools/ Using plain language to describe specific procedures can help patients understand whether they may have a negative reaction. Good communication without assigning blame can resolve problems caused by missing or conflicting information.