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Last Updated: October 3, 2026
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What does it take to serve 200+ destinations, 27K employees, and Ernest Hui, Head of Design, and Kenneth Law, Senior User Research Manager at In this insightful interview with Aldric Chau, General Manager Digital, "Ladies and gentlemen, welcome onboard..." Did you know that the person who serves you your inflight meal is not just a crew ... Be curious. Be open-minded. Rajeev Nair, who leads IT Infrastructure & Security at I was given a rare behind-the-scenes tour of Edward Nicol, director of Information Management and CIO at Employees at Hong Kong International Airport share their experiences managing check-ins, boarding, and hub operations. The team emphasizes the importance of patience, multitasking, and teamwork in delivering service straight from the heart to ensure smooth journeys for all passengers. Set against the city we call home, our new inflight safety video communicates essential information with great clarity and ...
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