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Last Updated: October 3, 2026
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ABOUT THE EPISODE Wharton Business Daily host Dan Loney talks with Christian Terwiesch, Wharton Professor of Operations, ... In this episode of TChats: Building the Future, Singtel Singapore CEO Ng Tian Chong discusses Long wait times, repeating your problem to multiple agents, getting irrelevant recommendations? These are signs of poor ... Want to learn more about B2B Integration with Gen Microsoft's Stephanie Ferguson and BCG's Jean-Manuel Izaret share Read the full article to learn four tips for successfully jumpstarting a Klarna Group CEO and co-founder Sebastian Siemiatkowski says
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